よくある質問
We are sorry, but wheelchairs are not available for hire.
Breakfast is not served at the hotel.
Please visit the Japanese bakery PANYA on the hotel premises, which is open from 7am.
Power outlets in Cambodia are ‘A-type’ and ‘C-type’.
As the voltage in Cambodia is 220 V, guests are advised not to use their own hair dryers, hair irons or other products with a different voltage, or bring a transformer. Transformers are not available at the hotel.
Smoking is prohibited in all rooms, although a smoking area is provided near the swimming pool.
A fine of USD 50 will be levied if you are found smoking in the room.
Smoking is allowed on balconies in rooms with private balconies.
No guest parking spaces are available.
There is a communal washing machine, which you are free to use. Please prepare your own detergent and fabric softener.
We can introduce you to a nearby laundry service, please ask the nearest staff member for details.
Check-in is from 2pm and check-out until 11am.
There is a Japanese pharmacy right next door, a 24-hour café, Burger King, convenience store, etc. within a 1-minute walk, and a supermarket within a 5-minute walk from.
Possible. A security guard will be at the entrance.
We are sorry, we do not accept reservations at the hotel, we recommend using Grab.
It is possible, please feel free to contact us.
From 6:00-8:00 100% of the room rate is charged on the same day, from 8:00-12:00 50% and from 12:00-14:00 30% of the room rate.
Please contact us in advance if you require this service. *Not required for monthly plans.
From 11:00 to 15:00, 30% of the room rate is charged on the same day; from 15:00 to 18:00, 50%; after 18:00, 100%.
Please contact us in advance if you wish to make a reservation. Monthly plans do not require this.
We are very sorry, we do not have any available.
Microwaves and rice cookers are not provided, but microwaves are at the disposal of the restaurant. Cooking utensils such as crockery, pans and pots can be borrowed.
Electric kettle, minibar fridge, glasses, coffee cups, slippers, toothbrush, bath towels, face towels, shampoo, body soap, hand soap, hairdryer, hangers and laundry basket.
A safe deposit box is available. Security guards are available at night only.
Please take care to store valuables in a safety deposit box. (The hotel is not responsible for lost or stolen valuables.)
Visa and Master cards are accepted. For non-card and non-cash payments, please contact
If you have a bank account in Cambodia, you can pay by KHQR.
USD or Khmer Riel only.
